Telviva One is available in two options: Telviva One Essentials, and for a more comprehensive service, Telviva One Premium. Using open APIs and industry-leading interoperability, Telviva One enables seamless synchronicity across every business process, every popular tool, every channel, and every network provider imaginable.

Offering such agility and flexibility, Telviva One should be the number one cloud communications platform on any providers list of products.​ Telviva One Essential may by the more basic offering of the two, but it is still packed with useful and practical features. As a cloud business phone, it provides all the options you need. The entire system is conveniently executed on the one portal. It also integrates with a host of world-class online tools. And Telviva One Essential, like Premium, also makes for easier and convenient collaboration. The only real difference is that Telviva One Premium includes videoconferencing features.



Cloud Business Phone

Feature-Rich Cloud PBX

Fixed Line Extension

Mobile Application

Laptop / Desktop Application

Webphone

Telviva One Portal 

In and Outbound Calls

Transfers

User Friendly Dashboard

Voicemail

Call History

Manage DND

Contacts Management

Cloud Integrations

Google & Microsoft Contacts

Google & Microsoft Calendar

Website Chat & Audio

CRM Connector*

Call Recording*

Expense Management*

Messaging on Hold*

Voice Biometrics*

Chatbots*

Collaboration

1:1 Chat

Create Group Chats

Video Conferencing Meetings

Screen Sharing

Raise Hand

Shareable Whiteboard

Active Speaker View

Host Controls

Telephone Line Participant (PSTN)

Up to 25 Participants Per Meeting

80 Participant Hours of Conferencing Per User (Aggregated)

Video Conferencing Recording*

Boardroom**


Telviva One Essentials


Telviva One Premium

*Additional costs may apply

** Excludes AV Equipment

Your Digital Transformation Partner

Access on any screen, anywhere.

Telviva One is the ultimate communications platform for any remote working environment. As the synchronised service can be accessed seamlessly across a laptop, a tablet, desktop, mobile or a desk phone, regardless of where they are working, your customer-facing employees will never miss a call or an opportunity again.

So user-friendly, that's why so many users are friends with Telviva One.

Telviva One's highly intuitive online portal is the simplest way imaginable to handle voice, video, chat and contact management requirements. And the webphone applications for basic call handling, voicemail, call history and DND management, couldn't be easier.

More productivity. More satisfied customers.

Syncing up CRM systems and API interactions between multiple software intermediaries means that users are able to leverage far more tools to boost efficiencies and productivity. Adding to that is Telviva One's ease of accessibility to all manner of channels, mediums, systems and platforms, which makes for faster and more responsive CX.

Additional Benefits

Easy Access

Consume the service from your laptop, mobile and / or desk phone. Choose from top global brands like Yealink, Jabra, Sennheiser, Polycom and Snom for headsets, desk conference and reception IP phones as required. 

Excellent Voice Quality

High definition voice comes standard. Enhance fixed line quality even further with a fully managed, engineered and monitored access network optimised for real-time communication.

User Friendly Portal

Each user enjoys access to an intuitive online portal. One destination for all your voice, video and chat with the ability to switch seamlessly between channels. Powerful contact management and integration.

Telviva One Synchronises with CRM Systems

Case Studies