Fixed-line and mobile voice, chat, video, and social media channels are combined and synchronised on one intelligent cloud-based platform for internal and external communications.
We provide a telecoms system that has the ability to drive a better experience for your customers and better productivity, accuracy, and speed from your staff members by integrating with underlying CRMs, contact databases, and other third-party cloud solutions to gather the history and context of previous conversations.
No more lost calls. No more missed opportunities. Instead, your customers can look forward to more first call resolutions, more productivity, profitability, and improved customer experience.