Fixed-line and mobile voice, chat, video, and social media channels are combined and synchronised on one intelligent cloud-based platform for internal and external communications.

We provide a telecoms system that has the ability to drive a better experience for your customers and better productivity, accuracy, and speed from your staff members by integrating with underlying CRMs, contact databases, and other third-party cloud solutions to gather the history and context of previous conversations.

No more lost calls. No more missed opportunities. Instead, your customers can look forward to more first call resolutions, more productivity, profitability, and improved customer experience.



Cloud Business Phone

Feature-Rich Cloud PBX

Fixed Line Extension

Mobile Application

Laptop / Desktop Application

Webphone

Telviva One Portal 

In and Outbound Calls

Transfers

User Friendly Dashboard

Voicemail

Call History

Manage DND

Contacts Management

Cloud Integrations

Google & Microsoft Contacts

Google & Microsoft Calendar

Website Chat & Audio

CRM Connector*

Call Recording*

Expense Management*

Messaging on Hold*

Voice Biometrics*

Chatbots*

Collaboration

1:1 Chat

Create Group Chats

Video Conferencing Meetings

Screen Sharing

Raise Hand

Shareable Whiteboard

Active Speaker View

Host Controls

Telephone Line Participant (PSTN)

Up to 25 Participants Per Meeting

80 Participant Hours of Conferencing Per User (Aggregated)

Video Conferencing Recording*

Boardroom**


Telviva One Essentials


Telviva One Premium

WordPress Pricing Table Plugin

*Additional costs may apply

** Excludes AV Equipment

Your Digital Transformation Partner

Access on any screen, anywhere.

Telviva One is the ultimate communications platform for any remote working environment. As the synchronised service can be accessed seamlessly across a laptop, a tablet, desktop, mobile or a desk phone, regardless of where they are working, your customer-facing employees will never miss a call or an opportunity again.

So user-friendly, that's why so many users are friends with Telviva One.

Telviva One's highly intuitive online portal is the simplest way imaginable to handle voice, video, chat and contact management requirements. And the webphone applications for basic call handling, voicemail, call history and DND management, couldn't be easier.

More productivity. More satisfied customers.

Syncing up CRM systems and API interactions between multiple software intermediaries means that users are able to leverage far more tools to boost efficiencies and productivity. Adding to that is Telviva One's ease of accessibility to all manner of channels, mediums, systems and platforms, which makes for faster and more responsive CX.

Additional Benefits

Easy Access

Consume the service from your laptop, mobile and / or desk phone. Choose from top global brands like Yealink, Jabra, Sennheiser, Polycom and Snom for headsets, desk conference and reception IP phones as required. 

Excellent Voice Quality

High definition voice comes standard. Enhance fixed line quality even further with a fully managed, engineered and monitored access network optimised for real-time communication.

User Friendly Portal

Each user enjoys access to an intuitive online portal. One destination for all your voice, video and chat with the ability to switch seamlessly between channels. Powerful contact management and integration.

Telviva One Synchronises with CRM Systems

Case Studies