Search
Menu

Fixed-line and mobile voice, chat, video, and social media channels are combined and synchronised on one intelligent cloud-based platform for internal and external communications.

We provide a telecoms system that has the ability to drive a better experience for your customers and better productivity, accuracy, and speed from your staff members by integrating with underlying CRMs, contact databases, and other third-party cloud solutions to gather the history and context of previous conversations.

No more lost calls. No more missed opportunities. Instead, your customers can look forward to more first call resolutions, more productivity, profitability, and improved customer experience.

Telviva One overview image saved for web

Telviva One Essentials
font-weight:bold;
  • Per user / Per month*
  • Cloud Business Phone
  • Feature-Rich Cloud PBX
  • Fixed Line Extension
  • Mobile Application for iOS & Android
  • Webphone
  • Desktop Application
  • Telviva One Portal
  • In and Outbound Calls
  • Call Transfers
  • Audio Conferencing
  • User Friendly Dashboard
  • Voicemail Management
  • Call History
  • Contacts Management
  • Presence Detection
  • Manage DND
  • Cloud Integrations
  • Google & Microsoft Contacts
  • Collaboration
  • Team Messaging
Telviva One Premium
font-weight:bold;
  • Per user / Per month*
  • Everything in Telviva One Essentials Plus
  • Cloud Integrations
  • Google & Microsoft Calendar
  • Website Chat & Audio*
  • CRM Integration
  • Collaboration
  • Videoconference Meetings

*Additional costs may apply

Your Digital Transformation Partner

Access on any screen, anywhere.

Telviva One is the ultimate communications platform for any remote working environment. As the synchronised service can be accessed seamlessly across a laptop, a tablet, desktop, mobile or a desk phone, regardless of where they are working, your customer-facing employees will never miss a call or an opportunity again.

So user-friendly, that's why so many users are friends with Telviva One.

Telviva One's highly intuitive online portal is the simplest way imaginable to handle voice, video, chat and contact management requirements. And the webphone applications for basic call handling, voicemail, call history and DND management, couldn't be easier.

More productivity. More satisfied customers.

Syncing up CRM systems and API interactions between multiple software intermediaries means that users are able to leverage far more tools to boost efficiencies and productivity. Adding to that is Telviva One's ease of accessibility to all manner of channels, mediums, systems and platforms, which makes for faster and more responsive CX.

Additional Benefits

Easy Access

Consume the service from your laptop, mobile and / or desk phone. Choose from top global brands like Yealink, Jabra, Sennheiser, Polycom and Snom for headsets, desk conference and reception IP phones as required. 

Excellent Voice Quality

High definition voice comes standard. Enhance fixed line quality even further with a fully managed, engineered and monitored access network optimised for real-time communication.

User Friendly Portal

Each user enjoys access to an intuitive online portal. One destination for all your voice, video and chat with the ability to switch seamlessly between channels. Powerful contact management and integration.

Telviva One Synchronises with CRM Systems

Case Studies