At Telviva Software International, we operate the most extensive FREE call community in South Africa

Transforming the massive complexity of fragmented business communications tools and channels onto a synchronised, simple to use platform is the primary reason for Telviva One’s accession as the market leader with the largest cloud-free community in our home country.

Our reason for being is to create better quality conversations for our customers to have with their customers, employees, and suppliers.

In the increasingly fragmented world of business communications, with an endless array of channels and tools, seamless synchronicity is what you can expect from our flagship product: Telviva One.

A cloud-based unified communications platform that resulted from our deep understanding of business processes garnered over twenty years of developing intelligent communications solutions that enhance the way people work.

And solutions that take customer experience to a far higher level.

At Telviva, the tools we create mean seamless engagements on any screen, anywhere. Our tools also ensure fast, stable and accurate real-time and non-real-time communications.

Using only the best-of-breed, up-to-the-minute technology, we are constantly pioneering new and better ways to leverage the benefits of the cloud.

If there is a more straightforward, more efficient, more productive and helpful way of doing things, we’re onto it!

Telviva One will synchronise all your business communications processes and all your devices

Additional benefits

The right fit for your multi-channel strategy

Telviva aggregates multiple modes of communication to make your business future-fit for the demands of always-on customers. Rely on an open and transparent supplier relationship to help you get where you need to be.

Ease of Interoperability

An open standards approach empowers you to access innovative cloud technology from a variety of providers, as and when you need it. Telviva plays well with other business support systems, empowering every touchpoint to be more customer friendly. 

Servest

With Telviva, you always feel that they are after your best interests, always eager to take your business to a better level. Whether it’s cost savings, quality or service improvement, they always exceed expectations

Praneel Matai

Director of Innovation and System Development, Corporate, Servest

Pink Elephant

We’ve enjoyed great cost savings with Telviva and are impressed with the reliability and responsiveness of the Telviva team. The free support is also invaluable

Anton Fourie

Head of Service Centre, Pink Elephant

Edcon

Overall, we saw an immediate and visible cost reduction of over 20% resulting primarily from a decline in spending on core call usage, as Edcon was able to benefit from free on-network voice calls between the different branches

Nieshell Watson

Divisional Executive for Commercial at Edcon

Case Studies