Aug 2015

When it comes to SMEs, the choice of business telephony ­ and the equipment that comes with it ­ is largely dictated by the owner of the business. Within larger companies, it is the CIO, the IT manager or the operations manager who has traditionally been in charge of key decisions. Increasingly, however, the end user is playing a powerful role in this decision making process by demanding flexible tools and solutions to communicate within ­ and outside of ­ the enterprise.